MT
MrT T

1 reviews | Active since Apr 2010

13 Jan 2026, 11:36

Well Done Vangate Pick n Pay Staff

Hi,

Just wanted to express my amazement at the Pick n Pay Vangate staff service levels. I don't always go to this mall but I'm always impressed with how courteous and professional the staff members inside the store ate. And there's been some consistency over the years.

Yesterday, 12 January, I was at the hot foods deli and was impressed by how friendly and polite the very very young lady was in assisting with my hot food requirements. She was smiling throughout our lengthy interaction despite my slight impatience.

After this, I felt most impressed by the cold deli lady Shieham... I hope I got the name right. Anyway, even though I didn't buy anything from her section, I asked her to give me directions to a general grocery airtime. She tried to give me directions and I was still a bit lost. She didn't get exasperated when I still seemed confused after she's tried a few times. Instead of annoyance, she came out of her work section and offered to literally take me there! This is was a good thing in itself, but what I liked the most was that she was visibly happy to take the time to give me personal assistance. Wow!! Maybe I should stop buying at my usual work Pick n Pay and just do all my every day shopping at this branch!

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