Well done Palesa of PnP Bedford Centre!

A few months ago I was passing through Pick n Pay Bedford Centre. Now, Pick n Pay has been a firm family favourite since it's first store in Plumstead 1970's, but over the past decade or more, after several horrible experiences, I studiously try desperately to avoid Pick n Pay in all its incarnations. I was actually using Pick n Pay as a thoroughfare to get to Woolies (such is the lay of the land at Bedford Centre) when I was immediately aware that something drastic had changed for the VERY MUCH BETTER! The reasons were obvious: it was clean, bright, inviting, HAPPY STAFF, and HAPPY CUSTOMERS (you CAN feel it immediately). I walked about for a bit - it seemed as though I had come through 'a mirror darkly' to the other side. I actually started working through my Woolies list in PnP!!! Eventually I asked Jonas in the green groceries dept where the manager was ... she was right there, ON THE FLOOR, in the midst of the PnP shoppers (normally the disdained hoypoloi), she was ARRANGING FRESH PRODUCE just like any other PnP person. - I did make the compliment at the time to the voicemail of a regional manager (no reply or by-your-leave BTW). I went back today - now months later - it was even better. Every other store has tired grumpy staff, empty shelves and tired Christmas decorations. PnP Bedford Centre was fresh, inviting and full of colourful flowers, bright fresh produce and cheerful staff. Well done Palesa! Take note other PnP's (Park Meadows/****arney/Norwood) - if she can turn a store around (and maintained) it in the most discerning of areas, YOU CAN! What a pleasure to visit, what a pleasure to write this review - I was too busy at the time to make a review, and, yes, I do use other stores mostly, I might forgive PnP for the abuse endured.