Well beyond any possible expectation: The second mile

I shopped at PNP Menlyn, and forgot an item at the till. When I returned a month later, the teller recognised me and even remembered what the item was that I had forgotten there. This is truly exceptional!! Thousands of customers and she not only remembered my face, but also the item I had left. I am so sorry that I had forgotten the lady's name. She really deserves credit from her employer.