1 reviews | Active since May 2016

16 Mar 2017, 08:59

Weevils/Mealworms in ****in mix

<p>On the 10th of March, I delighted in purchasing a 1kg Golden Cloud Savoury ****in mix from Pick n Pay Vaal Mall. Last night upon opening the bag (whilst loudly bragging that I was going to make ****ins for all and sundry, from scratch no less!) I discovered what appeared to be weevils/mealworms (not being an entomologist, I wasn't sure of the exact genus). Luckily I noticed it otherwise I would have baked it for my entire family. The expiry date is well into the future so I cannot think how this product came to have worms in it? </p>

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Replies (2)
Pick n Pay
Pick n Pay's reply16 Mar 2017, 10:51
Official

Good day Clairebear,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We view this incident in a very serious light and this has been sent through to management.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards

Thabisile Macuacua

Pick n Pay
Pick n Pay's reply16 Mar 2017, 10:51
Official

Good day Clairebear,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We view this incident in a very serious light and this has been sent through to management.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards

Thabisile Macuacua