sT
shirley T
1 reviews | Active since Nov 2010
04 Apr 2016, 11:30
Week later no feedback/call as promised on HelloPe
My previous complaint is still not sorted, PNP promised me that a manager will call me, no one has called me. I've been calling and emailing PNP but no one can assist me. Everyone is passing the blame to another, no one at PNP can give me proper feedback regarding my REFUND. SHOCKING POOR SERVICE!!!<br> <br> can someone at PNP give me feedback or call me as promised days ago!!??<br> <br> PNP Ref Number : *** from previous complaint on Hello Peter.<br> <br>
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Pick n Pay's replyOfficial
04 Apr 2016, 11:54Hello shirleyth,
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Pick n Pay's reply04 Apr 2016, 11:54
Official
Hello shirleyth,
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : ***