1 reviews | Active since Jul 2018
Weavels in pasta shells
On the 7June 2018 I bought a pick n pay brand of pasta shells. As I opened the packet to throw into the boiling water I saw the bag was full of weasels and they were alive. I went into their site to complain. Up to today no response. I am a regular customer and this is disappointing. I have pics of the weasels and the packets.
Good day,
Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience.
An email has been sent to you requesting for product information. Please respond to the email with as much product information as possible to enable our Corporate brand's team to conduct their investigation & address your complaint.
Correspondence to your complaint will be done via this team once they have concluded the investigation.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Senabelo Naledi Ndlovu
Good day,
Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience.
An email has been sent to you requesting for product information. Please respond to the email with as much product information as possible to enable our Corporate brand's team to conduct their investigation & address your complaint.
Correspondence to your complaint will be done via this team once they have concluded the investigation.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Senabelo Naledi Ndlovu