1 reviews | Active since Feb 2017

04 Jun 2017, 16:08

Weak Customer services

<p>I was ad Ladysmith Pick n Pay in San Marco Centre when the cashier was playing on her phone and talking to the customer in front of me and took her time helping the customers because she was writer stuff on pieces of paper and handing the phone around between her, the packer and the customer, after I got impatient and told them that the que is beginning to get long and that they must stop talking and keep working, both the customer and cashier started swearing me in isiZulu for a few minutes until I requested the Manager.</p> <p> </p> <p>After speaking to the manager he said he will sort it out but I highly doubt it since he did not seem to interested in what I had to say.</p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Jun 2017, 13:25
Official

Good day Francois,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the incident with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen

Best regards,