We were chased away at a ciggaret kiosk where we normally welcomed to pay for few items

Today I was at this store to buy 4 items ,as usual it's end of the month it's busy ,me and other customers we went to pay our irltems at that front counter,and we were told we need to go and pay at other tills or at Less than 10 items till thats npt even stipulated you just have to see other cuatomers witg baskets that it means that's the till. It was till 5 and apparently the casheir was new ,she was so slow we stood the an extra 30 min and no one from that store did anything to try and see if we can pay somewhere as we waited long,I googled the stores telephone number and I called the store and requested to speak to store manager and u was put on hold twice and store manager never answered the call ,I ended up calling 3rd time and asking the name of the manager and I was told he is Kevin Govender,and I hung up.so this store manager Is too busy to come out and give customer service and too busy to come to the phone was apathetic service .That stores service it sucks .