mC
michael C
1 reviews | Active since Jan 2017
12 Nov 2019, 14:59
'We hate our customers as much as we hate disabled people.....'
For the umpteenth time, unbelievably poor service from pick n pay. spoke to someone, then to Senzo (a manager)...he promised to get back to me ...still waiting...I guess I am forced to shop at woolworths....
Helpful (0)
Replies (6)0
Replies (6)mC
michael C's updateReviewer Update
12 Nov 2019, 15:23Still waiting for 3 promised calls from pick n pay....so far....none received.....
mC
michael C's update12 Nov 2019, 15:23
Reviewer Update
Still waiting for 3 promised calls from pick n pay....so far....none received.....
mC
michael C's updateReviewer Update
12 Nov 2019, 15:44still waiting.....
mC
michael C's update12 Nov 2019, 15:44
Reviewer Update
still waiting.....
mC
michael C's updateReviewer Update
12 Nov 2019, 16:02....and...still waiting....
mC
michael C's update12 Nov 2019, 16:02
Reviewer Update
....and...still waiting....
Pick n Pay's replyOfficial
12 Nov 2019, 16:35Hi Michael,
We appreciate you for taking the time to write to us regarding your concerns.
Kindly forward us your detailed complaint to *** to enable us to address your complaint with the relevant teams.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
We appreciate you for taking the time to write to us regarding your concerns.
Kindly forward us your detailed complaint to *** to enable us to address your complaint with the relevant teams.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply12 Nov 2019, 16:35
Official
Hi Michael,
We appreciate you for taking the time to write to us regarding your concerns.
Kindly forward us your detailed complaint to *** to enable us to address your complaint with the relevant teams.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
We appreciate you for taking the time to write to us regarding your concerns.
Kindly forward us your detailed complaint to *** to enable us to address your complaint with the relevant teams.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
mC
michael C's updateReviewer Update
12 Nov 2019, 16:38....and you wonder why I will never shop with you again....epic fail pick n pay...if you are calling me after close of business today, please call ENS and speak to my legal team there. This is a customer you thoroughly deserve to lose and you worked hard to get rid of me . You deserve the loss of revenue....look forward to seeing you in court.....
mC
michael C's update12 Nov 2019, 16:38
Reviewer Update
....and you wonder why I will never shop with you again....epic fail pick n pay...if you are calling me after close of business today, please call ENS and speak to my legal team there. This is a customer you thoroughly deserve to lose and you worked hard to get rid of me . You deserve the loss of revenue....look forward to seeing you in court.....
mC
michael C's updateReviewer Update
12 Nov 2019, 16:41Detailed complaint? I am still waiting to speak to Senzo, who promised to call me today and I was promised to be able to speak to a director...still waiting for that.....Why work in retail if you treat your customers worse than black people were treated during the apartheid years? Doesn't make sense to me and am still awaiting an explanation from those who promised to call me....?!?!?!?!?
mC
michael C's update12 Nov 2019, 16:41
Reviewer Update
Detailed complaint? I am still waiting to speak to Senzo, who promised to call me today and I was promised to be able to speak to a director...still waiting for that.....Why work in retail if you treat your customers worse than black people were treated during the apartheid years? Doesn't make sense to me and am still awaiting an explanation from those who promised to call me....?!?!?!?!?