SM
Sifiso M

1 reviews | Active since Dec 2015

21 Dec 2015, 19:39

We don't Care if U don't Pay

Alexandra Pan Afirca Mall<br> Date: 20 December<br> Time:10:50<br> Till Number: 4<br> Cashier. NO NAME-TAG,description (African lady with short brown hair). <br> <br> Had a problem with the cashier in question. Whe I asked for some one to pack my groceries at the till. She said \theres no one who can do it""; I told her that I'm reporting thIs.. <br> <br> <br> I spoke to a gentle man; by the name of Tyson who refused to say his last name. Claiming to be the Store manager; I told him of the incident. And asked for the cashiers name; I pointing at her. She did not have have name-tag; <br> <br> He said what do u want because she packing for already what do wAnt me to do for you. I said I won't be paying if she can treated like this even by you. He said it ms fine u dont want to pay. I spoke to one in store personnel. And he confirmed that. Tyson. Store manager;Is instead; Isaac Mudau;I have complained on their website still response..."""

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Dec 2015, 08:48
Official
Hello MrComplainant ,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***