1 reviews | Active since Mar 2017

13 Nov 2018, 11:11

we do not care !

i am having the worst nightmare with pick n pay smart shopper thing. too out their offer for credit(i now regret). i logged on their store app once and paid. i noticed they captured my email address wrongly. i am now kicked out of the app, cant pay them at the store, i called their useless call centre for ever, they just hang up on you.

if you have not taken up that thing, dont bother. the worst service ever

0
Replies (1)
Pick n Pay
Pick n Pay's reply27 Dec 2018, 09:41
Official
Good day Sekgopi , 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you. 

As per our telephonic conversation please clear your browsing history and update your app via play store before trying to log in to your app again.

Should you experience any problems please email your error message to *** to enable our team to address this with our technical team.  We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, 
Vanitha VenketasPick n Pay Team 

Best regards,