AL
Adele L

1 reviews | Active since Nov 2013

02 Jan 2019, 07:47

We are called ******* infront of all Customers in the shop !!!

I took my mom to draw pension and , she brought a few groceries , then we went to play Lotto tickets for my sad whom had a shoulder operation , so we went to the Lotto Machine gave the tickets and plyed them ,we took a few extra tickets to give to my dad as he cannot pick self so he picks from those tickets and I play them at Pick n Pay Lakefield Square always . Me and my mom was very disguised and sad , Infront of all the Customers Fikile said we are *****ing the tickets to sell them How could she make such a big statement of us being ******* infront of all the customers ? This is unexceptable , I will take the matter further if its not being sorted immediatly , Fikile has an attitude even when asked for help or prices , she must go .This time a R50 or R100 voucher wont take this shame away , we pay for what we want and she tells us we are ******* , shame onher ,the city times would love this story , so thats what I will do , then she might feel good being in the paper for her rudeness

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Replies (1)
Pick n Pay
Pick n Pay's reply15 Feb 2019, 12:35
Official
Good day  Adele, 

Thank you for choosing Pick n Pay and taking the time to write to us.

Please accept our apologies for the delay in response and any inconveniences caused to you. 

We were unable to respond to your post due to a technical error.

Please advise if your complaint has been resolved or if you still need assistance please contact our customer care line on ***. 

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 

Kind Regards, 
Pick n Pay Team