Wasting my time! *********** customer care.
My mom and I filled our cars at BP. System was offline. Submitted our slips to Pick n Pay to have our points added manually. Exact same slips! My mom's points were added no issues, mine was not. Wendy was the customer care consultant who says she can't load my points. Please stop wasting my time and train your customer care staff to do their jobs!
Helpful (0)
Replies (1)0
Replies (1)'s updateReviewer Update
09 Oct 2022, 10:00BP only provided the slip with the error message (which shows amount spent) and could not print the slip with the litres as their system was offline. Why was this enough for my mom's points to be loaded, but not mine?!!!
's update09 Oct 2022, 10:00
Reviewer Update
BP only provided the slip with the error message (which shows amount spent) and could not print the slip with the litres as their system was offline. Why was this enough for my mom's points to be loaded, but not mine?!!!