DP
DAWOOD P

1 reviews | Active since May 2015

04 Dec 2017, 18:45

WASNT EVEN SWITCHED ON AN ALREADY IT MUST BE SENT AWAY

we purchased a vodafone tab.tab screen doesnt switch on took it back an asked them to pls replace with another one as its an out of box failure an since iy has a 7day return policy.so now iv paid for a tab which has to be snt away i gavent even used not once.what gaurantee do i have it wont be messed up furtjer to cicer themselves.thanks pick n pay.i dont think mr ackerman will be pleased to know how u treay ur customers.

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Dec 2017, 12:08
Official

Good day Dawood,

Thank you for choosing Pick n Pay and taking the time to write to us.

Please accept our apologies for the poor product quality.

We have tried calling you on *** however there is no answer. Please give us a call on *** or drop us a message and advise of the stores name to enable us to address your complaint.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas