1 reviews | Active since Nov 2016

06 Nov 2016, 08:32

Warning Glass in Food

<p>We have had a very dangerous situation where we bought a large pack of peanuts from Pick n Pay, only to have it almost eaten by us, it got so far as to be in our mouth and biting down on, causing pain and could have gone even further in damage,</p> <p>We have contacted PnP via their web portals, this has happened three (3) times.</p> <p>We will no longer be shopping at PnP stores till this has been sorted out,</p> <p>We are the customer, we are king, we are the ones who pays your salaries and you could not even care less. </p> <p>If this is not sorted out in the next week, court action will be taken.</p> <p>Start working you lazy bums, you disgust me.</p> <p>Why do you even have a customer complaints department, Wake up</p> <p> </p> <p> </p>

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Replies (4)
Pick n Pay
Pick n Pay's reply07 Nov 2016, 08:38
Official

Good day Ryan,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate product experience.

Our Corporate Brands team will be in touch shortly for the product details.

Kind Regards

Anwar Mooideen

's update17 Nov 2016, 16:06
Reviewer Update

All I got is an email asking some points last week - Filled everything in - And no one has come back to me or said a word - As of right now - We will be going to the police station to lay a formal charge - and we will be taking this further - YOUR company is PATHETIC in every sence and meaning of the word - Clearly shown by your lack of effort - My lawyers will be in touch.

's update17 Nov 2016, 17:01
Reviewer Update

702 has just been contacted - As well as lawyers - Thank you

Police station will be later tonight.

We will be looking at taking an advert out in a few public forums.

All the very best

's update17 Nov 2016, 17:21
Reviewer Update

Ombudsman has also been contacted