WANTED TO RETURN BABY FORMULA

TODAY AFTER WAITING MORE THAN 10 MINUTES AT THE CUSTOMER SERVICE KIOSK, I HAD TO GO AND FETCH THE STORE MANAGER TO ASSIST ME IN GETTING HELPED.<br> <br> MY MOTHER BOUGHT BABY FORMULA WHICH WAS NOT THE CORRECT BRAND. SHE LOST THE SLIP AND I WAS REFUSED A REFUND VOUCHER (WHICH IS RIDICULOUS IN THE FIRST PLACE BECAUSE THE FORMULA IS STILL SEALED.<br> <br> I WAS TOLD THAT DUE TO POLICY THEY COULD NOT REFUND IT. BUT BY BEING NICE THEY WOULD GIVE ME A VOUCHER FOR ONLY ONE OF THE TINS. AND BECAUSE NAN IS NOT A PICK AND PAY BRAND THEY WOULD NOT REFUND ME FOR THE OTHER 2 TINS????? WHAT POLICY IS THAT?? THE OTHER TIN WAS ALSO NAN???<br> <br> I REQUESTED THE SO CALLED \POLICY"UPON WHICH EUNICE TOLD ME SHE WOULD HAVE TO RESEARCH IT FIRST? REALLY??? SHE THEN WENT ON AND SHOWED ME A DVD CLIP IN HER CELL PHONE WHERE A BLACK LADY PLACES TIN UNDERNEATH HER CLOTHING. VERY OFFENSIVE TO SAY THE LEAST. AND THAT IS ALSO RIDICULOUS BECAUSE WHEN THESE TINS ARE STORED THEY ARE MOST DEFINITELY NOT SANITIZED BEFORE GIVING THEM TO THE BUYING CUSTOMER!!!<br> <br> I BOUGHT ALMOST R14 000.00 WORTH OF GROCERIES ON THE 20TH OF SEPTEMBER AT THAT STORE. I WILL FROM NOW ON GO AND SHOP AT CHECKERS OR OK. <br> <br> """