MW
Michael W
1 reviews | Active since Dec 2010
14 Apr 2015, 11:18
Waited over 10 minutes to hear there is no stock.
On the third day of an advertised sale which is still running at the time of this posting, I went to the Audio Visual department looking to purchase a Blaupunkt television set advertised for R3500 on the front cover of the promotional catalogue. The unit with the advertised was on the display shelf. After eventually finding a sales assistant we were told that there is no stock. Why is the unit on display if here is no stock after just 2 days? This is not the first time I have gone to this store to purchase an item of this nature or value in the beginning of a sale only to be told there is no stock. No effort was made to offer another product or to source a unit.<br> I have sourced a TV from the competition
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Replies (1)Pick n Pay's replyOfficial
14 Apr 2015, 13:21Hello Witkowski,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply14 Apr 2015, 13:21
Official
Hello Witkowski,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
