wJ
wilfred J
1 reviews | Active since Jun 2018
22 Jun 2021, 08:35
w jacobson
they say the item cost R54.99 you get billed R81.99 but if you use a smart shopper then its R54.99 , how many people get ****** with this aso i had that the R100 specials dit not work so when i asked were is my discount they then said that they system is not working so how many people did they rob then so they had to to a manuel payment to me , my brother got charged R1200 for a coffee tin that was marked about 80 rand im finished with pnp bloemfontein as the are steeling our money. just think if they inflate the price by two rand they are makings thousands . please people check them and make sure you are not getting overcharged
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Pick n Pay's replyOfficial
22 Jun 2021, 11:48Hi Wilfred, Thank you for reaching out to the Customer Care Team. Please accept our apologies for the inconveniences caused to you and thank you for flagging this with us. We have raised this as a complaint with our management team who will be in touch with you. Please refer to this reference number: *** should you need to follow up on the complaint. "By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below. Chat to us on WhatsApp: +***7Call us on : ***Email us on: *** Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00Thank you for allowing us the opportunity to have this resolved. Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply22 Jun 2021, 11:48
Official
Hi Wilfred, Thank you for reaching out to the Customer Care Team. Please accept our apologies for the inconveniences caused to you and thank you for flagging this with us. We have raised this as a complaint with our management team who will be in touch with you. Please refer to this reference number: *** should you need to follow up on the complaint. "By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below. Chat to us on WhatsApp: +***7Call us on : ***Email us on: *** Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00Thank you for allowing us the opportunity to have this resolved. Kind Regards,The Pick n Pay Team
Best regards,