Voucher redemption

<p>I used my smart shopper to purchase Ster Kinekor vouchers.</p> <p>I was sent two unique codes, the other vouchers are still pending.</p> <p>After continuous calls to the call centre, 2 weeks later, I still cannot redeem the vouchers.</p> <p>I was sent expired codes on two occasions, with a promise that they were unique codes, which they weren't. That means I was **** to on two separate occasions.</p> <p> </p> <p>25 minutes on a call with customer care and they can't assist me with sending me the vouchers which I paid for two weeks earlier. all I received was a reference number and another promise to sort the issue out.</p> <p> </p> <p>I went to the movies, 4 suburbs over, with my son as a treat for the end of the holidays. We have been busy, so we promised him he could see a movie on the last day. Stood in a queue for long, put in the voucher codes only to be told that the codes which were sent by customer care were expired. My son is heartbroken that we then had to turn around and head back home. </p> <p> </p> <p>Pick 'n Pay, there is no amount of "sorry for the inconvenience" you can say to make up for the hurt and heartbreak you have caused.</p>