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Brett N

1 reviews | Active since Sept 2009

19 Dec 2023, 09:43

Volkano smart watch

I bought a volkano smart watch at pick n pay hyper in norwood. After only 10 days the screen was not working properly. I took it back yesterday to pick n pay in greenstone to receive a credit. I was told that the watch had to be repaired and it would take 20 working days. This means that I will get a repaired watch for which I paid full price, not fair. Also, I have to wait 20 working days to get it back. This is unacceptable, the consumer must suffer inconvenience because the watch is defective.

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Replies (1)
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Brett N's update03 Jan 2024, 18:19
Reviewer Update
Thank you so much to Ricky and Dimakatso at Greenstone Pic n Pay for resolving the issue with the watch I bought.