1 reviews | Active since May 2017
VERY VERY POOR CUSTOMER SERVICE
Today I went to Pick 'n Pay in Limpopo mall to buy Closemeyer ****** and Honey tea.On the shelf it says it's R25.99 and when i get to the till point it's R36.99 Kgabo Moloko didn't call her supervisor to go and check the price I had to go and check it again for myself and when i brought the price with me she tells me that I wasn't supposed to do that it's the supervisor's duty to do that.The supervisor didn't greet me,he called me with attitude to show him where the tea is situated in the store.He said he can't change the price because it's a different barcode.He didn't apologize to me for the wrong price being there his name is Galane which I was told by Kgabo Moloko(I got the name on the slip).Both of them were not wearing name badges I had to ask the teller what was the supervisor's name? Its high time you dealt with such behaviours because your company is losing customers because of the attitude we're getting from the people you hire. I'm really disappointed because I grew up buying from your store and I'm a huge fan of your products.But the customer service I'm getting from your stuff members lately is pushing me away.
