CB
Chad B
1 reviews | Active since Feb 2019
03 Feb 2019, 11:24
Very unsatisfied with quality of goods and shopping experience
Went to Pick n Pay Howard Centre in Pinelands for a medical emergency as they are the only one close to us that stocks the medical plasters we need. Paid for 10 and there was only 5 in the box! Not to mention the price increased by R3! Not only is Pick n Pay overcharging for very necessary medical relief but now they are *****ing from customers too!!! Let's also mention the petrol money it cost us to drive up and down twice (as this was an emergency!).
NOT happy! NOT satisfied. And to do this to VERY loyal customers who support this shop DAILY! Indecorous!
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Replies (1)
Pick n Pay's replyOfficial
05 Feb 2019, 11:46Good day Chad Brevis,
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We were unable to escalate this to the correct department since you did not provide us with your cellphone number.
Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We were unable to escalate this to the correct department since you did not provide us with your cellphone number.
Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply05 Feb 2019, 11:46
Official
Good day Chad Brevis,
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We were unable to escalate this to the correct department since you did not provide us with your cellphone number.
Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for any inconveniences caused to you.
We were unable to escalate this to the correct department since you did not provide us with your cellphone number.
Please feel free to email our Customer Care Team on *** to enable us to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team