VERY UNSATISFIED SERVICE

Good day,

I am very discouraged by Pick & Pay and the customer service. I have been trying to replace my card for the past week (I know it’s lost but it happens) without any help – the WhatsApp option does not work and the store cannot help me either. I have been to two shops been holding for more than 45 minute a day and still does not have a new account card. How are we supposed to buy from the store then?

I am not someone for complaining but this is ridiculous.

Yolandi van den Berg ***