SM
Sindiswa M

1 reviews | Active since Sept 2019

04 Sept 2019, 14:50

Very unhappy regular customers at Pick n pay William Nic & Republic road

Just got back from PnP the lady who was helping me Nokwanda was so unfriendly.she has very stinky attitude. I made a mistake paying a bill and requested her to change the amount, she said no i cannot change unless i void the first amount and i told her to void it she didn't want to, then told her to make another transaction for balance left to be paid she said then you will to wait on the side so she can help other customers before helping me, we all human we do make mistake so what was the her problem as customers we do not need people like her rather she stays home if she cannot leave her stinky attitude at home..

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Sept 2019, 09:39
Official
Good day Sindiswa Majavu,

Thank you for taking the time to address your concerns with us. 

Please accept our apologies for the bad service received. 

We do not condone this sort of behavior at our stores. We are busy addressing this with management & the regional team. 

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 

Kind Regards, 
Pick n Pay Team