1 reviews | Active since May 2016

02 May 2019, 18:22

Very slow / incompetence

The tills are extremely slow - I stood with a man waiting to buy lotto/powerball tickets today. It took forever - all we wanted to do was pop in and out and it was a nightmare. Why is there only 1 till there? Plenty of tills for grocery/other shopping but at that counter only the 1 operating. Very annoying

0
Replies (1)
Pick n Pay
Pick n Pay's reply03 May 2019, 11:26
Official
Good day Lestie
 
Thank you for choosing Pick n Pay.  
 
Please accept our apologies for the delay in response and any inconveniences caused to you.  
 
We were unable to escalate this since you did not provide us the store name. 
 
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.  
 
Kind Regards,  
Pick n Pay Team