Very rude management

Pick n Pay Elspark night manager is absolutely very rude, scolds customers In front of other customers and staff we have been standing in que for more than half an hour and if we get upset we are being told we need to speek to pick and pay our selfs and try to hand the phone to you as the customer, personally I feel he could have approached us in a more professionally way as that is what is expected of him as a manager sir you do not belong in that position as you have no people skills and no respect for you customers