1 reviews | Active since Nov 2020
VERY RUDE!!
I am writing today to complain of the poor service I received from your store on 3rd June 2022
I have been dealt with very poorly by one of your store assistant in the liquor department at Northgate, the customer service is so bad in fact that I felt it was worthy of this complaint. Muzi is very irate and lacks respect towards the customers. On that day I came in to buy 6pack of Hunters Hard Lemon(440ml) which was on special for R99.99, the cashier advised that it cost R105 which I didn’t understand as it was on display for R99.99, when I emphasized to the lady and pointed to where it was packed with a sale tag that it’s going for R99.99 that’s when Muzi jumped in and rudely said why are you talking with your hands, why are you jumping up and down and that moment his body language and attitude were on another level.
Told him I have the right to dispute what I’m being charged cos clearly it was false advertising and a descripency
I feel that you should address this poor attitude as soon as possible. As a customer, I do not feel that I am wanted and could easily take my money to another store. I buy my groceries there or rather shop there almost four times a week. It may be worth reminding Muzi PicknPay may loose a loyal customer
