CS
Charmaine S

1 reviews | Active since Oct 2011

17 Aug 2015, 13:02

Very Rude and Discriminating

I am very disappointed in the way we have been treated in this store. The store is very close to Bagatla Gate (Pilansberg resort) we went there over the weekend to get some Jalapeno sauce we looked around and could not found anything, we have asked around for Jalapeno sauce and one of the workers said and he did not have a name tag on said that this is not \ a WHITE Pick `n Pay but a BLACK Pick `n pay"and that we do not store white people stuff in the store\"" we felt very insulted the way this person spoke to us he had a uniform of Pick `n pay on.They also did not have any fresh bread rolls that they baked that morning and we had to get soft rolls which was not fresh at all"

0
Replies (1)
Pick n Pay
Pick n Pay's reply18 Aug 2015, 08:43
Official
Hello CharmaineDS,

Please accept our sincere apologies for this unacceptable behavior by one of our staff members.

I have escalated this matter to our Northern Regional office for their urgent attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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