VP
Vusi P

1 reviews | Active since Mar 2013

24 Jun 2015, 14:15

Very Rude

Thank you very much after Manager Billy Intervene. The service deteriorates Daily at this Pick and Pay . the food Market section very lagging behind when comes to Customer service. I had to wait for +- 10 minutes after I called the manger I got served. Soboniso was just worried about Skip and OMO liquid Special advising her colleague what to get for Her and Quantity on Liquid Soap's that she must bring for Her instead of serving us while waiting on the Queue, She just ignored Us , Though we were Begging her to Serve us.<br> Hope this kind of Attitude will be addressed By Manager.

0
Replies (1)
Pick n Pay
Pick n Pay's reply24 Jun 2015, 15:06
Official
Hello pitstop12,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***