lN
lungile N
1 reviews | Active since Aug 2013
08 Feb 2016, 13:16
very rude!!!
On Sunday 7th February 2016 went to pick n pay carnival mall to withdraw money at the kiosk till around 10:25am, the till lady by the name of vuyelwa was very rude to me just because I'm a sassa receiver she feels that she can treat / speaks the way she likes ,she doesn't have customer service quality at all just because I'm receiving grant it doesn't give her the right to be disrespectful!!!!
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Pick n Pay's replyOfficial
08 Feb 2016, 13:50Hello mandhlovu7,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Pick n Pay's reply08 Feb 2016, 13:50
Official
Hello mandhlovu7,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***