SM
Sudhir M

1 reviews | Active since Jul 2014

23 Dec 2017, 12:19

very poor service and staff is useless

I selected few cloths which were on specials but their staff members liked them while scanning and sales lady said that you can not buy them. I believe they bought for themselves because it was on discounted price. So guys beaware of staff at Pick n Pay cothing Carlswald Midrand branch, they can easily fool you and remeber good stuff on special is for them and if they miss then they watch while scanning and if finds it good then they will say its not for sale means you are just wasting time, its worst exeperince I have ever had at Pick n Pay Carlswald Midrand, ther staff will con you guys, they are just useless.

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Dec 2017, 16:00
Official

Good day Sudhir,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas