Very Poor Experience at Thyme on Nicol

<p>Thyme on Nicol<br /> <br />We have been going to this establishment since it opened . In the beginning the food and service was wonderful, it became our second dining room. As time went on the quality of the food deteriorated, service levels got poorer and poorer. There has obviously been a management change and the current management do as little as possible and have no concern for the customer.<br /> <br />The current staff are also demotivated as management do not support and listen to them. The matter has been raised previously but once again management remains apathetic.<br /> <br />The pricing has also increased to the point that the prices are equivalent to normal restaurant prices. That is fine but then make sure the quality and service is up to standard.<br /> <br />Considering that this was an award winning eatery a few years ago it sad that this has been allowed to happen. If it is closed down the economy will be blamed – it is not the economy, look at the current management.<br /> <br />I called PnP Head Office to report this on Monday morning at 9am. They would log the complaint and somebody will call me back. I stated that I have given them first right of reply and if I did not receive a call by close of business the matter will be posted on social media.</p>