jS
jacqueline S
1 reviews | Active since Oct 2012
26 Feb 2016, 17:56
VERY POOR CUSTOMER SERVICE!!!
Standing in queue 30 min - closed it. Go to another teller same. Eventually put my stuff down to go buy just my cigarettes at the front counter - where there were to ladies. One unpacking cigarettes - which was obviously more important than serving the customers - eventually called the manager which did not resolved my issue - instead rolling eyes and giving dead intimidating stares were more important. Will never ever do my shopping there. Pick n pay like that - that gives every pick n pay a very very bad reputation. <br> <br> Not to mention half of the Stock does not have pricing on: IE Mops - poor service
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Replies (1)Pick n Pay's replyOfficial
29 Feb 2016, 10:04Hello anadyomene,
Please accept our sincere apologies for this poor shopping experience, and for any inconvenience caused.
I have escalated this complaint to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Please note, the below reference number is temporary as our system is currently down. I will supply you with a correct reference number as soon as possible.
Kind regards
Wendy-Lee
Customer Care
***
Please accept our sincere apologies for this poor shopping experience, and for any inconvenience caused.
I have escalated this complaint to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Please note, the below reference number is temporary as our system is currently down. I will supply you with a correct reference number as soon as possible.
Kind regards
Wendy-Lee
Customer Care
***
Pick n Pay's reply29 Feb 2016, 10:04
Official
Hello anadyomene,
Please accept our sincere apologies for this poor shopping experience, and for any inconvenience caused.
I have escalated this complaint to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Please note, the below reference number is temporary as our system is currently down. I will supply you with a correct reference number as soon as possible.
Kind regards
Wendy-Lee
Customer Care
***
Please accept our sincere apologies for this poor shopping experience, and for any inconvenience caused.
I have escalated this complaint to our Gauteng Regional office for their attention, and they will be in contact with you shortly.
Please note, the below reference number is temporary as our system is currently down. I will supply you with a correct reference number as soon as possible.
Kind regards
Wendy-Lee
Customer Care
***
