L
Lutfah
1 reviews | Active since Aug 2025
23 Sept 2025, 08:56
Very Patient Client 😡
I‘ve place 2 orders of Pick n Pay ASAP, Both of them had no stock items which I payed for. It’s been 6 weeks with no feedback. Everytime my case is been escalated it’s through the roof already and I’m waiting in the heavens. The Shop I placed it with can’t give answers.
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Replies (1)
Pick n Pay's replyOfficial
23 Sept 2025, 15:21 Hello Lutfah, Thank you for reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. I do apologize for the inconvenience caused.
Kindly note that I have logged your request with Asap. An agent will provide feedback either via call or email. You can follow up for more information and a quicker resolution by contacting ASAP on ***. or email *** for your records, please see reference number- ***.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. I do apologize for the inconvenience caused.
Kindly note that I have logged your request with Asap. An agent will provide feedback either via call or email. You can follow up for more information and a quicker resolution by contacting ASAP on ***. or email *** for your records, please see reference number- ***.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply23 Sept 2025, 15:21
Official
Hello Lutfah, Thank you for reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. I do apologize for the inconvenience caused.
Kindly note that I have logged your request with Asap. An agent will provide feedback either via call or email. You can follow up for more information and a quicker resolution by contacting ASAP on ***. or email *** for your records, please see reference number- ***.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. I do apologize for the inconvenience caused.
Kindly note that I have logged your request with Asap. An agent will provide feedback either via call or email. You can follow up for more information and a quicker resolution by contacting ASAP on ***. or email *** for your records, please see reference number- ***.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,