Very Furious and Disatified Customer

I returned my rotten potatoes on 6 Mar to the Pick n Pay shop which I bought on Pick n Pay ASAP. I was told they will contact me and refund me. Today 15 Mar, I have heard nothing. Order no ***7

I ordered goods on 14 Mar on Pick n Pay ASAP at 16H45. Today at 10H28 15 Mar I am still waiting for my groceries. Now I see on the App that some of the goods are out of stock. This seems like a repeat. Order no ***8

I am a client at FNB. FNB made a big mistake by partnering with Pick n Pay. Seriously.