1 reviews | Active since Jul 2019
Very disturbed upset and furious customer
I'm such upset customer of pick n pay family store in Parow I was busy cleaning my room this afternoon and as it was this cold this afternoon I have decided to get red wine to enjoy two hours after while busy in my flat my stomach just starts running and was constantly in toilet something told me to check the expired date which was 24/01/2019 so I went back to pick n pay store the manager I first told me to check the same product but when I went to the shelf I even find stock of 2018 on the shelf but because it's so dangerous in Parow area I didn't take my phone with to take pics which I was supposed to so the other manager came which name is Petrus Lukas as I asked his name and I asked the other managers name and he refuse to give that manager name and told me to go to doctor to get letter and go with my wine they won't exchange and as this night I have a very disturbed stomach and he have also kept my original receipt of purchase and was so rude ********* and immoral and I was so embarrassed and humiliated as he was so unprofessional infront of other customers in the liquor store with me as I'm dog in the streets my nr is *** my name is Rodney Cloete I have never ever been so treated bad in my life before
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
