very dissapointed actually ****ED!!!!!!!!!

<p>i received a birthday gift for my baby and there was no slip but the tag is still there. So the item doesnt fit and i went to pnp clothing at clearwater mall to make an exchange, the security guy asked me about the receipt. I told him i dont have it as it was a gift, he said its needs it otherwise i wont exchange the item. He further said i must find out where it was purchased,i told him it was bought by my mother in law and she's old, she doesnt remember where it was bought as she went to two malls (cradlestone and clearwater mall) in search of the items purchased. the security Guy insisted that i ask her to send her smart card number to verify if this information is true. he literally called one of the workers from the till ,told her that i need an exchange but i dont have a receipt, she responded by telling him that i must take it back where it was purchased. i kept telling them that it still has the price tag attached to it and they have the item in store, however i just stood there hopelessly with a big sized item and without any help and dismissed like that!!! this is dissapointing as a regular pick n pay customer....</p>