Very dissapointed

On the 27th of August 2015 I reported reported the appliance(fridge) that I bought at this retail store which stopped working & on the 15th of September I complained about their poor service & I was contacted immediately by the store management promising me that they will send technicians to my place to come & check the Fridge's fault & well they did come to check & left & said they will place an order for the damaged part & they'll be back before the end of 2weeks but up to this day they have not came back. In few weeks time it's Christmas & I don't have a fridge to put my meat or drinks or just to cool some of my things that need a fridge. I tried to contact one of the technician that came to check the appliance & was told same story \we are still waiting for the part". I am very dissapointed at the treatment I got I mean it's almost 3months & there's no progress in my complain."""