MC
Mariza C

1 reviews | Active since Aug 2018

31 Aug 2018, 10:50

Very Disgusted in the service

Pick n Pay Goodwood is the pits. I will not recommend anyone to go do shopping there. I always go to this branch because it literally is 5 min way from where I stay. The staff are rude or should I say dam rude. They have an attitude on them. The one lady gave me attitude and after I complained to management I got told it would be resolved and the following week I go back and the same lady helps me and she gives me attitude again.

0
Replies (1)
Pick n Pay
Pick n Pay's reply06 Sept 2018, 11:52
Official

Good day Mariza,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas