DT
Davhana T

1 reviews | Active since Jun 2016

18 Sept 2017, 19:01

Very disappointed on No name products.

I feel like companies are using no return policy on electrical appliances as a loophole for selling us damaged goods. Today I bought a light bulb at Pick 'n Pay Bophelong in Swazzin, Tembisa. The bulb only worked for at most two hours and that's it! It burnt out. For a moment, I thought No Name was a brand to trust but yet I'm disappointed.

0
Replies (2)
Pick n Pay
Pick n Pay's reply19 Sept 2017, 10:39
Official

Good day Davhana,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas

DT
Davhana T's update21 Sept 2017, 06:33
Reviewer Update
I have never received a response or email.