MC
Mamello C

1 reviews | Active since Nov 2016

20 Aug 2018, 11:02

Very disappointed customer

Good day Pick n pay

On Friday the 17th i went to Pick n pay hyper steeldale and i bought a few things and bought four pies from your bakery, when i got home the pies where burnt to a point where my kids could not eat them at all. i am very disappointed as i have been a loyal customer and this how you treat customers. i still have the till slip. Please call me back before i escalate this to consumer complains board.

0
Replies (1)
Pick n Pay
Pick n Pay's reply21 Aug 2018, 10:50
Official

Good day Mamello Chamane,

Thank you for taking the time to write to us.

Please accept our apologies for inconvenience caused.

We are busy addressing your complaint with our management team.

We value you as a loyal Pick n Pay customer and appreciate your feedback to enable us to improve on our services and products.

Kind regards,

Thabisile Macuacua