BH
Bradley H

1 reviews | Active since Mar 2009

28 Nov 2016, 11:13

Very BLACK Friday at Pick n Pay Sunningdale.

<p>Having purchased some items on Friday 25th Nov, i purchased some lux soap, "The ONLY item to be at a 50%"discount. When paying it was charged at the full price. I did receive a credit etc after standing for about 20 min to resolve the issue.</p> <p>I returned to purchase a few more for my 85 year old mother and was charged the full price again.</p> <p>The manager Robert was called to assist.</p> <p>What a BAD ATTITUDE the man has. Shocking to say the least. He just said "I CANT DO IT" and I was not allowed the Black Friday price . I never even took the allowed quota on the first purchase but he did not even try to discuss the issue at all . On his "I CANT DO IT "statement I was rather Peed off and left saying "please remember Pick n Pays policy . </p> <p>This store is renowned for incorrect prices and unfriendly staff.</p> <p>I regularly purchase at this store for my family and also for my aged mother and inlaws. I will definitly reconsider using Pick n Pay if this is their attitude towards staff.</p> <p>I see now why your store was empty on Black Friday and your opposition stores were PACKED.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Nov 2016, 13:14
Official

Good day Bradley

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the poor service. We do not condone staff being rude to our customers.

We will address the incident and revert with feedback.

Kind Regards

Senabelo Naledi Ndlovu