AM
Abel M

1 reviews | Active since May 2015

10 Sept 2016, 18:02

Very Bad Service and Attitude

<p>On the third of September 2016 I went to the Store to purchase a packet of *****s plus ******. I only realised when I get home that I bought wrong set of ****** (female set), then I decided to return the product on weekend.</p> <p> </p> <p>I get into the Shop a disappointing manager by the name of Andre Fraserburgh refused me to exchange the pack, His response was I should know what I'm buying and the box is open..</p> <p>My Question is how was I suppose to have known if I didn't Open the Box..?, because there was no picture ouside depicting the content inside.. again the box is in Good condition because I realise that I have to return it after discovering that I bought a wrong set..</p> <p> </p> <p>On the shelf the was no strict Rule of no Return Policy .... i'm now siting with the ******s I cannot use</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply11 Sept 2016, 12:26
Official

Good day Abel,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We have received your Hello Peter complaint and are busy addressing the issue with our management team.

Kind Regards

Vanitha Venketas