WB
Warrick B

1 reviews | Active since Sept 2016

30 Aug 2019, 10:07

Very bad Service

So pick n pay (east rand mall) runs their sticker promotions just to tell you at the end of it all we do not have stock. Then they take your name to let you know when they do have stock. They then phone you to come and collect and once you get there is once again nothing. Then they tell you they will deliver once they have stock and never do. Then they make more promises they dont achieve. Then phone you again to tell you you need to collect and the following day phone you again to tell you to not come collect its gone again. Wow. What service.

0
Replies (1)
Pick n Pay
Pick n Pay's reply31 Aug 2019, 18:45
Official
Good day  Warrick
 
Thank you for taking the time to address your concerns with us. 
 
Please accept our apologies for the delay in response & out of stock inconvenience.
 
We are busy addressing your complaint with the hyper team. Correspondence to your complaint will be done via this team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind Regards,  
Pick n Pay Team