RVdW
Rolaine Van der Walt
1 reviews | Active since Oct 2015
06 Oct 2015, 15:02
Very bad customer service
I wanted to try on clothes, as a matter of fact, there was another lady also waiting, but the dressingroom was locked. I walked to the customer services, and asked for the cubicle to be unlocked. The lady did pick up the phone to ask for assistance, but still after 5 minutes nothing happened. The lady who was waiting told me that she too went to ask for assistance. Why do they have clothes if people are not allowed to fit? According to me it is very bad...or no service at all! They just couldn't be bothered. In future I will definitely not support that shop again !!<br> <br> I will also not recommend that branch of pick 'n Pay to anyone!
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Replies (1)0
Replies (1)Pick n Pay's replyOfficial
06 Oct 2015, 15:56Hello rolainevdw,
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Northern Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Northern Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Pick n Pay's reply06 Oct 2015, 15:56
Official
Hello rolainevdw,
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Northern Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this poor service experience, and for any inconvenience caused.
I have escalated this matter to our Northern Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
