MB
MULONGO B

1 reviews | Active since May 2012

16 May 2017, 14:30

Very Bad Attitude

<p>I went to the dessert section of Pick n pay Hyde park Mall for some apple crumble.</p> <p>The sales lady called Hellen was busy in deep conversation with her friend some gentleman that had visited her. </p> <p>I waited a few minutes for them to wind up their conversation so she could take my order and after about 3 minutes of waiting i said sorry please take my order. the lady got angry took my order which i had t repeat 3 times and after completing my order she did not hand me the order she dumped it for me to pick up on the counter as if she is giving a dog food.</p> <p>Thisis not the first time I have recieved bad service from the ladies at the dessert section of that pick and pay. Never again!!!</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply16 May 2017, 15:15
Official

Good day Mulongo,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores. This has been sent through to management.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua