VERY ANGRY CUSTOMER!!! ?????

I am very very disappointed at the service at pick n pay in maponya mall. I bought a jvc smart tv on the 28th may this year, hardly six months ago and the tv is giving me problems. I lost my till slip and went to the store to ask them to track the purchase since the tv is still under warranty, I was met by very rude stuff and un informed people who didn’t have much info about my query! I waited at the store for hours with one attending to me coz apparently the manger was too busy. Then came a guy called Thana who works there (don’t know what his position is) he also wasn’t much help at all, asked me questions that made no difference! I called the head office and again was met by very rude uninformed stuff that hung the phone up on my ear! I wouldn’t recommend pick n pay or any of their goods to my worst enemy! VERY ANGRY CUSTOMER!!!! ?????