jL
jody L
1 reviews | Active since Dec 2013
10 Jun 2020, 04:46
Vehicle Damage at Pick 'n Pay
Fri, 22 May 2020, 12:06pm- emailed complaint to *** and till date, 2 weeks later and still no response, reply or any form of contact from customer services or any person's from Pick 'n Pay. Re- 10 Feb 2020, Trolley incident-PnP Observatory. Neither Pick 'n Pay nor their Brokers aswell as their Insurance would take responsibility for their Pick 'n Pay branded Shopping Cart that slammed into and damaged my vehicle in their customer parking area. I was rather being given the runaround and told to go and find the customer that left the trolley unattended in their parking area....
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Pick n Pay's replyOfficial
12 Jun 2020, 10:53Hi Jody ,
Please accept our apologies for the delay in response and lack of communication from our team. We are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Please accept our apologies for the delay in response and lack of communication from our team. We are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply12 Jun 2020, 10:53
Official
Hi Jody ,
Please accept our apologies for the delay in response and lack of communication from our team. We are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Please accept our apologies for the delay in response and lack of communication from our team. We are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team