kG
kyle G

1 reviews | Active since Jul 2019

04 Jul 2019, 12:09

utterly disgusting service.

on the 29/03/2019 i visited the pick n pay at cornobia shopping center i was with my wife, and where at the deli section, the staff refused to serve us, and made it seem like it was wrong for us to ask her for assistance, she said its not her department and she could not help, another lady came out a few minutes later to assist while the first lady went into the back room, where the glass is see through, and she and a few other staff where laughing at my wife and i. is this the kind of services we get for spending our hard earned money at your stores, i then spoke to another lady who said she was the assistant manager and the manager was not in and took my details, and promised me a call back regarding the matter when he gets back, and to my surprise over three months later still no call. this is what happens when you have lazy people who are not trained well to do there jobs with high positions utterly disgusted

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Replies (1)
Pick n Pay
Pick n Pay's reply05 Jul 2019, 11:17
Official
Good day Kyle Genlal, 
 
Please accept our apologies for the bad service experience and inconvenience caused. 
 
We view this incident in a very serious light, we are busy addressing this with our management team. 
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
The Pick n Pay Team 

Best regards,