FD
Fairuz D

1 reviews | Active since Sept 2012

02 Dec 2015, 10:24

Utterly disgusted by shop assistant cashier

On Monday evening I went to Pick 'n Pay Express Connaught street Parow.<br> I'm a regular there, usually happy with service.Until now.<br> I am so angry and disgusted that a cashier can talk/act in such a rude manner. What poor service!<br> <br> When I was about to purchase electricity like I usually do at the branch, I handed the meter number to the lady behind the counter by the name of Aisha Saidi. The number was clearly displayed with meter number, my address and name.<br> <br> So after handing the phone, the lady pulls her shoulders up defensively and tells me I must write the number down on a page, she hands it to me and I do this.<br> At this point I looked at her very confused and told her I always purchase in this manner.<br> She shouts \I cannot do favours for you! No!No".?<br> At that point I tell her I never have problems with purchasing electricity.She says"

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Dec 2015, 12:00
Official
Hello fay09,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our Express store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***